Help
Help
Technical Issues
If you are having technical difficulties, please refer to our technology requirements to ensure your system meets the minimum requirements. If your problems are not resolved, please contact us for further assistance.
Technology Requirements
To experience the best that ChooseMyPlate.gov has to offer, follow these guidelines. These technology suggestions feature the minimum system requirements for optimum viewing.
Operating Systems
The minimum requirements for ChooseMyPlate.gov supported operating systems are as follows.
- Microsoft Windows (95/98, NT, 2000, XP)
- Macintosh (OS 8.5+, OS 9.x, OS X)
- UNIX/Linux
Resolution and Color
Resolution: For the best viewing experience, screen resolution should be at 800 x 600 pixels or higher.
Color: The minimum color bit depth should be at least 16-bit.
Web Browsers
The following web browsers are supported by ChooseMyPlate.gov.
- Netscape Version 4.7x +
- Internet Explorer Version 5.x+
- Safari Version 1.0 (Macintosh)+
Users with uncommon applications, such as AOL, Opera, Mozilla, etc., may experience minor differences in look and feel since all browsers do not follow the W3C guidelines to exact specifications for HTML, XML, etc.
Downloads
Internet Explorer, Netscape, Safari, Adobe, Windows Media Player, Adobe Flash Player
Other Helpful Resources
Refer to these additional resources if you are still experiencing problems finding what you need.